privacy policy

At BetterTennisProject (managed by Pursuit Desire Unipessoal Lda, a Portuguese company registered under the NIPC 518084159), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you use our services, including tennis lessons, tennis school, tennis holidays, tennis events, and other related activities.

1. Data Collection
We collect personal information when you:
• Register for tennis lessons or the tennis school
• Book tennis holidays or participate in tennis events
• Fill out forms on our website or communicate with us directly

The personal data we collect may include:
• Name
• Date of birth
• Contact information (email, phone number, etc.)
• Billing and payment details
• Any other information necessary for registration, scheduling, invoicing, and participation in our services
 

2. Purpose of Data Collection
We collect and use your personal data for the following purposes:
• Tennis School and Lessons: To manage registration, organize lessons, groups, and schedules, and communicate important updates.
• Tennis Holidays: To facilitate the booking and administration of tennis holiday packages, including accommodation and lesson scheduling.
• Tennis Events: To handle registration, participation, and communication regarding tennis events and competitions.
• Invoicing and Billing: To generate and send invoices for services you book, including lessons, events, and holidays.
• Federation Registration: To register athletes with the Portuguese Tennis Federation, which includes necessary data processing for insurance purposes.
• Communication: To inform you of changes, cancellations, or updates related to your participation in any of our services.
Your data will not be used for any purpose other than those listed unless we receive your explicit consent.

3. Data Sharing
We do not share your personal data with any third parties, except when necessary for:
• Portuguese Tennis Federation Registration: Sharing required information with the Federation for athletes who need registration.
• Tennis Holidays: In the case of external service providers (such as hotels or transportation companies), your information may be shared to facilitate bookings and arrangements.
• Tennis Events: Sharing relevant information with event partners (such as sponsors or co-organizers) to facilitate participation in tennis events.
• Legal Obligations: Compliance with legal requirements or to respond to legal processes.

4. Data Storage and Security
Your personal data is securely stored in our systems. We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Your Rights
You have the right to:
• Access and Rectification: Request access to your personal data and ask for corrections if needed.
• Data Deletion: Request that your personal data be deleted, subject to legal retention requirements.
• Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
• Withdraw Consent: If we rely on your consent to process your data, you may withdraw it at any time.

7. Contact Us
If you have any questions or concerns about your data or wish to exercise your rights, please contact us at:
info@bettertennisproject.com
+351 964 246 559